 |
|
 |
Instructor Led Courses
ILT-305 Coaching for Sales Managers ($350/group) Click here to schedule.
Sales managers will learn how to increase sales productivity, open new accounts, develop a winning team spirit and establish the sales manager as the local “expert” in Customer Focused Selling.
ILT-306 Confronting Constructively ($350/group) Click here to schedule.
Uses caring confrontation rather than threatening confrontation to describe and correct inappropriate actions instead of accusing, criticizing, or manipulating.
ILT-302 Setting and Communicating Goals and Expectations ($350/group) Click here to schedule.
Reduces the frustration and disappointments that occur when people do not do as expected. Helps to improve the interpersonal climate of you and your associates. Reduces the need for confronting when things do not go as expected.
ILT-303 Developing Your People ($350/group) Click here to schedule.
Accelerates the development of your most promising people. Help you develop an action plan for your below average performers. Uses a scientific approach in dealing with your people, your associates, and your superiors.
ILT-801 Know Yourself - and Others Too ($299/person - 10 person minimum) Click here to schedule.
Good communications is the linchpin of organizational success, yet most communications are not received in the manner that they are intended. Understanding your audience is the key to being understood, since it allows you to tailor your communications directly to your audience. Using the DISC profile, this class will teach you and your team members to recognize the personality style of the person that you are communicating with, and to target your message in a way that the receiver will clearly understand.
This 7 hour session includes individual profiles for each participant, detailed explanations of the various personality types, explanation of how the different personalities work and communicate together, and personal analysis of each participants personality style (scheduled separately at the end of the group session).
Length of Session: 7 hours (plus individual analysis for each participant)
ILT-802 Emotional Intelligence - Measuring Personal Success ($249/person - 8 person minimum) Click here to schedule.
Understanding Personality Styles is a great tool for improving communications and teamwork in the workplace. But to get the full measure of success from understanding your style, you need to understand your impact on those people around you. This class builds on your knowledge of your personality style to provide you with a clear understanding of your impact on those around you.
Emotional intelligence is about becoming aware of our own emotions, in the moment, and the emotions of others, and using that information to manage ourselves and our relationships with others. While cognitive intelligence (measured as IQ) is set at birth, research shows that emotional intelligence (measured as EQ) can be learned. What's more, the research shows the best way to enhance emotional intelligence is to work with a coach.
Length of session: 4 hours
ILT-803 Managing Conflict and Resistance ($349/person - 8 person minimum) Click here to schedule.
Working with so-called difficult employees can be one a manager's biggest headaches. People often times come across as difficult because they handle conflict differently than we do. In fact, others' approaches to conflict can often seem counterproductive, confusing, or even bizarre. This course provides managers with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Through DiSC©, managers learn their style of handling conflict and understand how that style might differ from their employees methods. They also take time to recognize how quickly employees' fears can disengage them from a team or project. Participants learn how and why different people become threatened and discover skills for relating more effectively with people and styles.
Length of session: 7 hours
ILT-804 Maximizing Your Strengths as a Manager ($349/person - 8 person minimum) Click here to schedule.
Managers have an influence over other people. Their strengths can be a terrific benefit for the people who work for them. And of course, their limitations can trickle down to create frustration, confusion, or even paralysis for those they lead. Because they have this effect on others, managers have a responsibility to know themselves.
Through DiSC ® , this workshop gives managers a safe, fun way to understand and
organize the strengths and challenges they bring to the table. They gain a greater
appreciation for the impact that their behavior has on others, and they discover how their personal style is read and filtered by different co-workers. As a result, participants learn to maximize their strengths, making both themselves and the people they manage more effective in the process.
Length of session: 7 hours
ILT-805 Getting the Most from Your Key Contributors ($249/person - 10 person minimum) Click here to schedule.
Even the best performers get stagnated from time to time. But before managers can help them out of their rut, they need to understand the situation and why the person is having difficulty. Sometimes they don't have the skills or know-how. This program helps managers use DiSC to read the situational needs of their key contributors and adjust their management style accordingly. They'll learn some fundamental strategies for reading the willingness and ability of the people they manage as well as the approaches that are most effective in each situation.
Length of session: 4 hours
ILT-806 Improving Team Effectiveness ($349/person - 8 person minimum) Click here to schedule.
When working with others in teams you quickly discover that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about. They may even complement each other. All too frequently teams find that those differences can also cause confusion, stagnation, or frustration. Only when people have a framework to make sense of their differences can they learn what to expect from others and the best way to get what the team needs. This program uses the DiSC ® framework to address three of the most common challenges that teams face: motivation, conflict, and communication. Participants learn simple, intuitive ways to make lasting improvements in a team's effectiveness.
Length of session: 7 hours
ILT-807 Improving Team Motivation ($249/person - 8 person minimum) Click here to schedule.
Everybody on a team is motivated. They're just motivated by different things and,
sometimes, toward different things. The team can be more effective and engaged when each member knows how to get what he or she needs out of the process. This workshop helps participants pinpoint the things that drive their success on a team. Through the DiSC model, participants learn to appreciate the role that their
environment has on their motivation. Team members discover how to capitalize on their particular motivators in a way that makes the entire team more energized, dynamic, and successful.
Length of session: 4 hours
ILT-902 Leadership and Self-Deception ($895/group) Click here to schedule.
Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It's true. Also true is that reducing self-deception may be the single most important step your organization can take toward increased productivity. But what is self-deception and why is it so prevalent? Simply put, self-deception is the problem of not being able to see that you are the problem. For instance: Think about the most difficult person you've ever had to work with. What made them difficult? Did they consider themselves a problem? Chances are, they did not. Despite the fact that you (and everyone else around them) could see they were a problem, they couldn't see it. Leadership & Self-Deception training program illustrates this "simple" concept by presenting an unforgettable video re-enactment matched with a comprehensive workshop. The 4 hour video and workshop exercises offer a poignant look at how self-deception prevents us from seeing the obvious solution to some of our biggest workplace problems, providing tools for analyzing and solving problems, at their core.
ILT-905 Keeping the Good Ones ($895/group) Click here to schedule.
The message of this workshop is simple... Treat your team members as people first and employees second. In the end, keeping the good ones comes down to connecting with each member of your team on a regular basis. The great news is that this doesn't cost the company a dime. Keeping the Good Ones will inspire managers and provide them with practical tools which they can use to keep the good people they already have.
ILT-906 Essential Elements of a Team ($895/group) Click here to schedule.
If your team is not yet hitting on all cylinders, then this may be the course that you need. A team is greater than the sum of its parts. Teams have their own motivations and behaviors. And team dynamics can change dramatically as their team leaders and members come and go. This course helps you understand how effective, successful teams develop, how to identify your team's characteristics, and how to leverage your collective strengths and correct negative tendencies.
This 4 hour session highlights the fundamental components of a great team, how team members communicate to achieve the team goals, and how to ensure that your best performers are also your best team players.
ILT-907 The Two Faces of a Leader ($495/group) Click here to schedule.
It is amazing how quickly humans draw conclusions about those around them, and how those conclusions taint all interactions. This program delves into how people form initial impressions of their bosses, coworkers, and employees and how those impressions can make or break a relationship or a career. The attributes, skills, and motivations of managers and employees are closely examined, allowing all participants to understand how their perception of themselves and others directly impact their every day actions and leadership styles. This program takes approximately 90 minutes, requires the ability to break the group down into two sub groups for team discussions, and works best with a minimum of 8 managers and/or leaders.
DiSC Team Dimensions Profile ($299/person - 10 person minimum) Click here to schedule.
Helping people work more effectively in teams
Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more and more on teams to innovate, problem-solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high performance teams.
Discover the right roles for the right people
The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. The Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individual's contribution. The five roles include Creator, Advancer, Refiner, Executor, and Flexer.
DiSC Time Mastery ($249/person - 8 person minimum) Click here to schedule.
Help people maximize their time
Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in today's less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs.
Create more time in the day
If you could reduce your staff's wasted time by just five minutes every hour, productivity would jump 8.3 percent. Efficiency levels would also rise as employees began to devote more time to completing critical tasks. The advantages of effective time management include:
- accomplishing more each day
- meeting project deadlines
- serving more customers without added staff, equipment, or office space
- spending more time pursuing opportunities and less time doing paperwork and attending meetings
